Privacy Policy
Working draft — 7 October 2026. Bracketed details require confirmation before publication.
Who is responsible
Henri Hemmerechts, trading as Ocean Roamers, is responsible for the personal data covered by this policy.
Privacy contact:
Postal contact: [confirm business correspondence address].
This policy covers OceanRoamers.biz and communications about our services, projects and partnerships. Other organisations linked from this website have their own privacy notices.
Information and purposes
OceanRoamers.biz version 26.1 is an informational website presenting our services, experience, projects and partnership opportunities. It does not sell products or services online or process online orders or payments. It has no contact forms. Our visitor contact channel is the Crisp chat widget.
When you use Crisp to contact us, we process your messages and any name, email address, telephone number, professional details or attachments you choose to provide. We use this information to answer your enquiry and discuss possible work. Crisp also processes chat session identifiers and technical information, including IP addresses, to operate and secure the chat. Please share only information relevant to your request.
We rely on steps requested before entering a contract where your enquiry concerns a contract with you. For other professional enquiries, we rely on our legitimate interest in answering correspondence and developing relevant business relationships, balanced against your rights.
[Confirm technical logging: identify recorded IP addresses, request times, pages requested, browser information and error/security records. Specify actual purposes and legitimate interests, such as delivering and securing the website. Remove fields not collected.]
We also rely on our legitimate interest in operating and protecting the chat service for necessary technical processing, subject to your rights.
[Confirm enabled Crisp features and integrations. Add any AI processing, translation, visitor monitoring or other optional features actually used; remove this editorial note once verified.]
Providing enquiry details is voluntary, but without sufficient information we may be unable to answer or prepare a proposal.
Recipients
Access is limited to people and service providers who need the information for the stated purposes. Crisp IM SAS provides our chat service and processes conversation data on our behalf under its data processing agreement. Its authorised service providers support delivery of the service.
[Identify actual website hosting and support arrangements, including Dive the Web Creations where applicable, and clarify whether it is a separate provider or the operator's own activity.]
Providers acting on our instructions must be subject to appropriate data protection obligations. Relevant information may also be disclosed when required by law or necessary for legal claims.
[Confirm whether any data is sold, used for advertising or shared with project partners; state the actual practice.]
Retention
We retain information only for as long as needed for its purpose. [Set an actual deletion period for closed Crisp conversations and contact records; confirm server log and backup retention, and any applicable statutory business record retention. Crisp cookie expiry is not the deletion period for conversation data.]
Information needed for an ongoing engagement, a legal obligation or a dispute may be retained longer for that particular purpose, with access restricted where appropriate.
International processing
[Confirm hosting, email, backup and support locations and any access by separate providers outside the European Economic Area. Identify actual transfers and their safeguards, such as an applicable adequacy decision or standard contractual clauses, and explain how to obtain information about those safeguards. Do not claim that data remains in Europe until verified.]
Google Analytics — planned addition
[Not active as confirmed in this review. Finalise this section when Google Analytics is configured.]
Google Analytics is a planned addition and is not currently active. We will update this notice with the actual analytics configuration before activation. Analytics requiring consent will not be activated until the appropriate consent controls are implemented.
[Before activation: identify the Google contracting entity, actual collected data, cookies and lifetimes, configured retention, recipients and international transfer safeguards. Check advertising features and integrations. Block analytics requests and cookies before consent and after withdrawal; do not rely on a banner alone.]
Cookies and similar technologies
Crisp uses cookies to maintain your chat session and restore conversation history across pages and visits. Crisp describes these as technical chat cookies rather than advertising tracking cookies. Its documented default expiry is six months, renewed when you return to a page loading the chat widget.
[Verify the exact cookie names, domain/path and configured expiry on OceanRoamers.biz. Confirm whether Crisp Total Privacy Mode is enabled; only then state that session initialisation and cookies are deferred until you open the chat. Check Joomla and other website resources before claiming that Crisp is the only cookie source.]
You can delete cookies through your browser settings; doing so may interrupt chat continuity. Deleting a cookie does not delete the conversation stored by us through Crisp. Contact us to request deletion of your personal data, subject to applicable legal limits.
Browsing this website does not itself constitute consent to optional processing.
Your rights
Subject to the GDPR's conditions, you can request access, correction, erasure, restriction and portability of your personal data. You can object to processing based on legitimate interests on grounds relating to your situation. You can object to direct marketing at any time.
Where processing relies on consent, you can withdraw it without affecting earlier lawful processing. Contact us using the privacy address above. We normally respond within one month; if a permitted extension is necessary, we explain it within that month.
You may complain to a competent data protection authority, particularly where you habitually reside, work or believe an infringement occurred. The Belgian Data Protection Authority is at www.dataprotectionauthority.be.
Automated decisions and updates
[Confirm whether any solely automated decisions with legal or similarly significant effects, including profiling, occur; state the actual position.]
We update this notice when our practices change and show the revision date. Where required, we provide further information or request consent before new processing begins.